Caffe Capri Reed - Salem

Areas for improvement: Parking can be difficult and the bathroom situation is not ideal - you have to get a key and walk downstairs to access it.

I visited a fantastic independent coffee shop that is not part of a franchise. The atmosphere is lovely and the coffee they serve is extraordinary. Today, I tried a mocha frappe that was the best I have ever had.

When I walked into the restaurant this morning, I was in a hurry. There was a customer who was talking to the barista for a long time before I could place my order. The girl who made my coffee just handed it to me without acknowledging me, and to make matters worse, she gave me a broken cup that spilled all over my white sweatshirt. I was definitely not satisfied with my visit today.

As much as I love this place I 'm fed up with their business hours, they change their hours so frequently that its scary to come to be turned back, because they closed early. Before hrs where until 7pm then 6pm. Ok I got it... then they starting closing at 4 Monday to Friday and 5 on Saturdays. Today Sunday I came, I arrive at 3:40 pm she said I 'm close, my hot brew is close but I can make a blended drink hold on when you close a business if close at 4 you start cleaning machines after you close not cleaning machines 30 minutes before your closing time to leave right at 4! What if someone comes like me wanting a hot drink? it 's open 7-4 aren 't you??? I 'm pretty sure that I 'm not the only one annoyed with the unpredictability of this business and its sad that regardless of how great their coffee is there are tones more coffee shops that are serious about running their business.

This has become on of my favorite places for coffee and meetings in Salem. The staff are always extremely pleasant, the beautiful lever style espresso machine is a treat, and the ambiance of the Reed is AMAZING!