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Feedback gevenI tried to change my pick-up order to delivery by calling the restaurant twenty times, but each time I was hung up on. When I finally reached someone at a different location and requested the change to delivery, I was told they could not accommodate delivery. I then asked to cancel the order, but was informed that the food had already been prepared and could not be cancelled. I explained that I had been trying to contact them immediately after placing the order and was repeatedly hung up on, but they still refused to refund me. Despite being promised that the manager would be consulted, I never received a call back and my order was never refunded. I never received the pizza I ordered. This was the worst service experience I have ever had.
This restaurant has the worst service I have ever experienced. Save yourself the trouble and order from Dominos instead. At least they have a tracker and will notify you when they leave your food at the front door so it doesn't get cold. When I called to complain about my cold food, they blamed me for their lack of communication and technology use. I suggest going somewhere else for a better dining experience.
There are two pizza restaurants at the Hollywood Plaza shopping center: Pizza Hut and Dominos. I have always been satisfied with Pizza Hut, unlike Dominos where I always end up regretting my purchase. I only order from Dominos occasionally when I have a voucher. Pizza Hut never disappoints, whether or not I have a voucher. Their deep pan pizza is unbeatable.
This Pizza Hut is my local and easy choice for a cheap, easy and tasty meal.
Having people over for a celebration?!? Want something quick, with no hassles? Why not get Pizza Hut Delivered to your door, low cost and massive range of traditional favourites.