Chicken Express - San Angelo

Collect them 2 stars just because they often come out of something, even before the pandemic. if they have chickens, it's good.

The first part of our late night dinner snack was okay, after that, service went down hill fast. Employee was informed the Dr. P was running out, said idk under his breath and did nothing about it. Instead he had dumped the rest of the nights old sweet tea, about 30 of a gallon. And walked by table, sat it down and walked off. Since when was old sweet tea anything like a fresh Dr. Pepper fountain drink. He them proceeded to mop the lobby and while we were still eating had the nerve to mop at our table and halfway under it. come on people,. tryin to enjoy my food... After he finished that , around 20mins til closing time, he then told us that he needed to lock up, the store was about to close in few and that we needed to make our way out. well I didn't rush out, I still had 20 mins left to eat, gather my leftovers and my boyfriend still had time to use the restroom, so I thought. I heard him say, it's closing time, need to lock up and time to go, cause if the people driving into parking lot see ya they will want to come inside as well about 3 times in matter of couple minutes. By then I was little angry, so I stopped eating, picked up our food to take home, and gathered it up and all our things and I went outside onto patio to wait for my boyfriend, whom wasn't out of RR yet. But as soon as he was, he went outside as well. The employee was right behind him, he wasn't even all way thru door and it was getting locked. Keep in mind, the store still had about 10 mins left. Pitch dark on the dot, 10pm. By 1015 pm the store and the parking lot was totally empty. Not one employee tobe seen... that was the worst dinner I've ever had and think it was our last dinner to eat there or even to get in drive thru. Very bad service after we had gotten food, rushed ,and didn't even or one of us wasn't they eating yet.(me). rude rude rude and very unprofessional... hope he don'take any management positions there, nor any kind of crew leader...

Sat in line for 10 minutes for one drink. There was one car ahead of me who ordered right before me and one already at the window. It took a while to even get them to take my order. I finally get to thr window and they still didn't even have the drink ready. I used to chicken E running drink orders out if the order at the window is big. No such luck. Worst chicken E ever.

This Chicken Express has gone downhill. The chicken was barely at room temperature. This was ordered in the drive thru, but I was only 5 minutes from the house. It also seems they are adding an surcharge if you use a credit card even though it’s is not listed on the receipt.

This place has gone down!! It is absolutely awful. I waited for like 30 mins for my food (so much for expressed Then when I do get my food, it always ends up wrong. They dont apologize for anything just make you wait for another 15 mins. The drinks dont even taste like the actual drinks and you hardly get any food. They are also extremely rude at this location! I usually dont like writing reviews but this definitely needs to addressed.