Whataburger - San Antonio

This visit along with the last 2 before have been extremely disappointing when we don't receive the customized order as it was placed. Additionally, it's further dissatisfying when the manager on duty is more frustrated with the customer for requestingit be corrected than validating the order was made correctly to begin with. In these particular orders, a burger is requestedwith extra lettuce, extra tomato extra pickle. Rather than correcting the error so the deliciousness of the meat juices cansoak into the veggies on the burger, he provides a completley separate container with the extra veggies for a customer to thenfinish assembling the burger when they reach their destination. Highly recommend staff from the Sweetwater, TX location come dosome service training across multiple locations. Talk about a most positive experience from the manager on duty to the kiddeliver orders to curbside. The process was flawless everyone felt acknowledged seen even during a comparably busy time asthis San Antonio location

Self checkout is loserville. Item in bag is not set right. Two miles distance from milk to bread. Real workout getting a small amount of groceries. Not enough handicap parking. Nice store. Many perks. Great employees

Orange and white visiting the orange and white!! He enjoyed the visit but didn't get to try the food! Haha

Waited in the drive thru for a long time despite being the only car there at the time. Confirmed my order twice with the person taking my order and when I got my food it was wrong (specified twice that i wanted it plain with cheese and it came witheverything and no cheese). Took my order at 833, didn't get my food until 846. By that point the line had gotten so longbehind me that there was no point in waiting again. Terrible establishment. Would not recommend.

Nice employees. Patient and understanding. Discounts. Great communication teamwork. Great beverage layout. Nice parking design. Very clean place. Good ambience. The pictures I took here are two employees that really stood out. They performedextremely well and were focused on their jobs while being nice, courteous, and attentive. If there were more than 5 stars, I'ddefinitely give them above 10.