Costco Food Court - San Dimas

Shout out to Devon who honestly went above the call of service to give that impeccable let me make your day that much better kind of service that so few Costco's are genuinely known for!!! After asking a short lady with glasses on 7/10/23 who originally got my order receipt if it was to much trouble after phone ordering my order to ensure the pizza was actually cut vs the norm of barely cut slices and making a mess with three hungry toddlers to ensure it's cut she gave the excuse that they where too busy (no lines and barely anyone waiting since it was close to closing) and blew me off. Devon over heard and took charge just to make it easier and an all around better experience to take the extra min to quickly make sure it was all good. That extra effort made the world of difference and took all but one min todo. It's ppl like that short lady that gives Costco a bad review and ppl like Devon who kill it in customer service and ensure the brand is setting the standard!!! Thank you Devon for going the extra effort in making life a little bit easier and enjoyable for a parent with three toddlers!!!

Costco changed their food court policy in march 2022 that only members can purchase food from the food court. Boo.

Costco changed their food court policy in march 2022 that only members can purchase food from the food court. Boo.

The hotdog today doesn't seem fresh bc it doesn't have the crunch when you bite into and the bun was falling apart . We've always had a great experience with your food court so this is a first . I was wondering if you changed your products .

Wow, kudos to Danny. He took his time to listen to me and make a great personal recommendation. Talked to him about cramps and the amount of H2O in-taking during runs... He also stated How the IV will benefit my kiddos, too who are starting football practice. Not only did he highly recommend the liquid IV, but best thing it is on SALE! stock up, y'all! That's G-R-E-A-T customer service! Thank you, Danny!!!!