Chipotle Mexican Grill - San Francisco

The restaurant staff was impolite. They were supposed to open at 10:45, but I had to wait outside until nearly 11am when they finally opened. The girl serving the food was incredibly rude and refused to provide any extra toppings or sauces.

I had a terrible experience at this restaurant today. My pickup order was wrong and when I opened it, the guacamole was disgusting (see attached pic). It was black and runny, not something I've ever seen before. I brought it to the attention of the shift lead, who was unapologetic and claimed that it was just how the guacamole looks. This makes me concerned about the food safety at this location. The manager was also unphased and rude.

The food at this restaurant is fresh and healthy, and they also offer glass bottles of Coke. The service is excellent too.

Today just wasn't the day for Chipotle. Decided to order online since typically they do a better job compared to how they are in person. Boy I was wrong.. I had an avocado peel in my bowl and burnt chicken. I asked for Queso Blanco and got tomatillo sauce. So annoyed with this place, you would think they would do better to avoid the continuous bad reviews.

These guys have tried to finesse me twice now by charging me for guac when I didn't get it. I've only gone three times how is this