Poke - San Jose

The fish tasted really fishy and didn't seem very fresh. Overall rating for food: 1 out of 5.

I used to like this place, but my recent experience at Poke Bar on Santana Row was disappointing. I ordered one medium and one large bowl and was charged for unexpected items, including kale noodles that were not clearly indicated as an extra charge. Additionally, I was charged twice for tuna, which was frustrating. To make matters worse, the receipt was immediately thrown away, making it difficult to verify the charges and address any issues.Moreover, the sauce was much spicier than I expected and not marked as spicy on the menu, which was disappointing. The high price of over $48 for the two bowls (medium and large), especially given the issues with the order, was also concerning.

I ordered a to go poke bowl, the service was super fast and friendly, the employee noticed that my husband and baby were waiting outside and he made sure to prepare my bowl as fast as possible.Now regarding the food, it's very fresh and the portion is generous. I loved it.

The portions are small and the fish does not appear or taste fresh. It is slimy.

I ordered a poki bowl from Doordash and requested utensils, but unfortunately my order arrived without them. Since I was at work, I was unable to eat my meal without the utensils.