Schlotzsky's - San Marcos

We stopped here Aug 2 after shopping at the Outlet Stores before a long drive home. We ordered 4 sandwich meals. In serving our drinks (tea) we found there was no tea or ice. The server was asked about getting ice and tea, when she said she was too busy.In asking her why sell a product you don't have she said I am not selling you ice. Our sandwiches were ordered as avocado andturkey.. there was no avocado on them. When the same server was told there was avocado she said I don't make the sandwiches.The employee had time to stock potatoes chips but never provide our tea. The employees attitude of entitlement was mostinsulting.

Terrible customer service. Waited to be waited on the guy working definitely gets pd by the hour. Asked for our sandwich certain ways but didn't get it that way. I went back up to the counter to get the sandwich stuff right I was not acknowledge he went to the person to get their order. They ordered Cinnabons he took his time with those waited by the microwave,while still not seeing what I needed my sandwich is now not warm. So we took the tomatoes off of the sandwich finally gotthe extra olives that I asked for. Was my husband's first time eating at a schlotzkys terrible way to try to win him over. Thatthe sandwich that just barely had olives on them.

Went to Schlotzsky,s on April 10th at 8pm and the meatball sandwich was horrible. I received received 3 meatballs cutt in half only! For $14. This company is a disgrace. I will be talking to the manager tomorrow. Update April 12th I spoke to the manager worst attitude I've encountered. This female manager needs to be spoken to. This company is a franchise so don't waste your time calling Cooprate. To fill a complaint call the owner I will update you with owners phone .This female manager does not care about the customers. I have 471, 000. Thousand Followers on Google reviews and 5000. thousands on Facebook. GOOD LUCK WITH YOUR BUSINESS....

So food was okay for a fast food sandwich shop. I ordered the fiesta style sandwich, and it was tasty. Missing starts due to me having to clean my own table. The worker literally gave me the wet towel and said, Bring it back when Im done. Then, when I ordered, I had to repeat my order several times as did other people in my group.Food: 4/5

Worst Schlotzskys location I've ever been to. My original sandwich took over 30 minutes. Restaurant was not crowded at all. Lettuce was wilted and looked old. Sandwich was sloppy looking.Food: 4/5