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Feedback gevenAbsolutely lovely food and excellent service, very quiet evening only us two in until our dessert course and then another couple came in, but obviously this cannot be helped Would definitely go again if in Verona
This is not a 5 star property. Upon check-in to our $1,000+ a night room the AC was broken. We called and was told that they just found out two hours prior, but still put us in this room. I went to the front desk and asked why, and the response was that we were the first to complain. Red flag 1 was the mixed messages on how long the AC was broken. We were able to switch rooms; however, the AC did not properly work until our last day. We were given a bottle of wine for our inconvenience, which isn’t acceptable. No apologies or follow-ups about the issues. At breakfast on our last day, we overheard other guests going through the same frustrations. I would not recommend this hotel at all. The grounds are beautiful and the restaurant to good, but not worth the price.
What an experience, we've had the best food possible. Really special ambiance. Amarone wine was exellent. Great staff too. Loved it!! Hope to eat here more often.
If you are fascinated by the interior (it presents itself as a museum and a contemporary art design), you must visit the park and the garden, which house wonderful secular trees. was a pleasant stay, made of attention and sympathy. a special thanks to the director and staff of the reception who helped us find a new flight in record time.
Spectacular location,high level service,the new beautiful bistro garden. excellent food quality. high prices but online for the location and what offered.