Luca Pizza - Sangamon

This is probably my favorite pizza in Springfield. It's the big, New York style pizza. They hand toss it there and cook it fresh. I always get their pizza by the slice special. Two slices with a free drink. It's about 10 bucks. Can't beat it. It's always hot and cheesy.

I placed my takeout order and was quoted a 30 minute wait. I arrived at the 20 minute mark knowing I would have to wait for it to get done. I was within view of where they keep the pizza warm. I waited for another 40 minutes for my order. At the one hour mark I walked up and asked if my order was completed. I was then given an order that was sitting on top of the oven since I had arrived. I confirmed the pizza was correct in store but was not able to confirm the contents of the bag since they staple them shut. Upon arriving home we were not given our garlic knots but instead someone else’s spaghetti. We called the store to let them know about the mix up and the manager on duty was rude, made nothing but excuses and that it was our job to remind them that we are waiting. Keep in mind I was the one of two people waiting for my pizza. Regardless if this is a local store or not these business practices are completely unacceptable and need to be addressed.

Idk what these other reviews are talking about I got my food in less than 10 minutes everything is bomb ???. I ate a few garlic knots but I’m pregnant and this hit the

There was a chuck of hair baked into the pizza, the manager apologized and said all of their employees were either blonde or bald. I find that very convenient. Said she had no idea how it got in there. I don’t know what it looks like in their kitchen, but I will never order from here again. Ruined my appetite, yuck.

Best pizza around. I've been going since it was in the mall and I was a kid. This place has the pie you need. I heard they sold it and then bought it back I don't know but please keep this place open I would buy it if I had to.