1st Street Burger House - Santa Ana

Ok this place is really good! came here after looking for a quick lunch. using the drive through is a bit difficult but the food itself is amazing!

Let me start off by saying the bus are fire!!!!!! I ordered the bacon lovers and it was amazing. Thick piece of beef with fresh fries. Lady behind the counter was very nice and friendly.

Terrible customer service, they put “Out Of Order” signs on restroom doors to avoid customer to use bathroom, when you really need and ask they give you passcode for the door and there is nothing out of order inside.I don’t understand why businesses do such cheap things and choose to give poor service to their customers!!

Nicer place than you'd expect given the sketchy parking lot. Pretty nice booths w tv's and clean inside. Service is friendly but it takes a considerably long time to make the food (which they acknowledge w a sign). Large burger but gray, overcooked patty. No issues waiting longer for food....but don't send out cold fries.

We tried this place for the first time today. We ordered food to go. Service was prompt, friendly and they got the order correct which is rare today. I had just a basic burger- delicious! I get it dry, no sauce because it's just too much fat and makes my tummy hurt. It was very flavorful cooked perfectly. I love that it had thick raw onion slices, a good thick tomato and crunchy fresh lettuce leaves, not Shredded lettuce. The pickles were good crisp too, not soggy. My hubby had the Turkey chili loved it. My 2 daughters both had burgers and we shared the honey BBQ chicken wings, so good! We also shared the half onion rings, half fried zucchini with ranch, the rings zucchini was good. The ranch, sadly tasted like just mayonnaise, no ranch flavor at all. That was our only complaint. We will definitely go back for more!!