Bourbon Pub – Santa Clara

I ordered the steak sandwich which cost $20. The steak was a thinly sliced piece of steak which was filled with fat gristle. Had I not been at a business lunch, I would have returned the food. Service was great but food was unacceptable.

Each month, we visit Bourbon Pub to play trivia. I called ahead the day of our reservation and specified that we were playing trivia and asked for a table near the trivia reader. Upon arrival, we were seated as far from the trivia reader as possible (near the door). I asked to be re seated because our previous experiences proved you can 't hear. A manager assured me that we 'd be able to hear NOPE!!! Other patrons were trying to talk over the trivia and continued to get louder and louder so finally someone went to stand by in the trivia section and would come back to repeat the question to the table. The food, as always is good although a little pricey, but the server was fair at best. We seem to have the same guy every month and cringe each time. He 's forgetful and doesn 't write down the orders so something always seems to be missing.

Food continues to go downhill. Latest example is chicken tacos with unappealing chicken meat inside (bland, tasteless). Prior example is poke appetizer with very little poke inside....

Everything was fine until we paid the bill. We noticed that we were charged an extra 3 dollars on our entre orders. Seems our server failed to tell us that if we substituted a salad or other options for the standard fries there was an extra charge. This is not mentioned on the menu either. Again we had already paid when we brought this up. She apologized and brought over the manager who apologized. Thought he might offer a free drink, maybe a free dessert but no he walked away. I could name 100 restaurants that would have offered us something but not this place. Won’t be returning and just heads up if you go there and want to sub for fries it will cost extra.

The poke was terrible. I would advise that it gets taken off the menu. Other food was ok. Drinks were good and the server was nice.