Handheld Catering And Events

As an event manager at a university I host catered events often. I love working with Handheld Catering! Whether the event is a formal sit down dinner for 60 or a small holiday party for 20 Handheld makes everything seamless and worry free. Their menu options are interesting and the food is fantastic!! The staff are kind, professional and downright fun to work with. I highly recommend them.

I waited a long time to write this review to ensure I did not do so with anger and give myself time to reflect on the experience. I contacted handheld and it started off great I even pressured my parents to go with them over a less costly service because I was convinced that they would be great and I wanted everything to go well. . . things quickly fell apart. Brenda Ayala, the woman we worked with, took several weeks to reply to emails and months to get estimates, she also missed scheduled phone calls. Each time she apologized and said she was busy. She was a very nice person but the service was atrocious. At one point, I was on the phone with her and vocalized that I was concerned that we were going over budget and wanted to review some of the decor suggestions/add ons that we had spoken about. Brenda said something like, i 'm sure your parents will get over it. At that point, I asked my mother to take over being the main point of contact as it made me extremely uncomfortable on top of the poor service. The day before my wedding we waited for most of the day for the tables etc. to be dropped off at the venue they never came and we were late to the rehearsal dinner because of it. When the rentals did come they were not what we ordered. There were countless other issues that I don 't think I need to detail here. Suffice it to say, working with Handheld nearly ruined my wedding day. The only bright spot was working with the main floral coordinator (not sure if that is her actual role). She was amazing and helped arrange a truly beautiful bouquet. She also came to the venue on the day of the wedding to supervise because there had been so many issues. Handheld gave us a few thousand dollars off of the final bill but that doesn 't nearly make up for the stress and terrible service. I understand that May 2022 was a very busy time for wedding services but Handheld should not take on more clients than they can handle. Truly awful experience.

I used Handheld for my husbands 50th bday a few weeks back. I was a little behind and I found Handheld on Yelp. I sent an email and Krista responded very quickly and was gem from the go! The level of customer service/support/experience was nothing short of INCEDIBLE! Krista was very helpful picking the menu and listening what I was thinking for the event. This was a small event, only 18 people and we had it in our backyard. Krista organized everything from the rentals, to the bartender, food and the event was amazing and just what I wanted. Lisa was on site that day and she and the rest of the Handheld staff that help make our event awesome, we all wonderful and very friendly and attentive to our guest. I took a leap of faith when I booked Handheld and I cannot wait to use them again! Thank you Krista and team for a truly spectacular event!!

I had never had any event catered before. This was for a celebration of life, held in my back yard, and I was nervous! Krista was wonderful from the beginning, even coming to the house to scope out the layout of tables and the flow. Handheld catering rented the tables, umbrellas, linens, and of course made the food (which was delicious . Before the event, Lisa 's skilled eye helped arrange flowers, pots, a large poster, and the tables/umbrellas into a harmonious setting. So thankful for her artistic sense and serene and capable presence. Everything was attended to, and that gave me the confidence and freedom to talk with our guests. At one point the very helpful and kind servers walked around and offered guests the exquisite little desserts (which were being ignored! and I really felt like a guest at my own party. Favorite foods: the salmon bites braised in bourbon, and the mini chocolate mousses Many friends inquired about this caterer. I will quote one and say, I would hire them again in a skinny minute!

This is my go to spot near the ballpark. Worth a special trip. All fresh ingredients prepared with care. Excellent margaritas. Service is prompt and very friendly. Miguel is a real standout with service!