Coupa Cafe Y2e2 - Santa Clara County

Convenient due to its location, but not much else going for it. Also pretty overpriced for what it is, but often the only choice. Service is super slow, and often inconsistent. This morning, I ordered a tea with honey (it didn’t have honey in it) and a bagel with a side of cream cheese. It took fifteen minutes to get tea and a bagel, much longer than it reasonably should have, and it’s clear that Coupa is prioritizing online orders over people who are physically present. Tons of drink/food orders went out and sat on shelves for people who weren’t there while I was waiting for my small, simple order.

I waited 15 minutes today after ordering a hot chocolate for my drink to be ready. There were only a few people in line, but meanwhile over 20 drinks were prepared for online orders. These drinks stacked up on the counter while we human beings stood around and waited. The cafe needs a better system to prioritise customers who are physically present. Perhaps dedicate separate staff for preparing IRL and online orders? It doesn’t make sense to process online orders as they are received when the customers are not there to pick them up, and others are left waiting. :

Healthy and reasonably priced paninis right on campus, not too far of a walk from most of the science/engineering buildings. Order ahead or you will likely be waiting 10-15 minutes during the lunch rush, understandably. Could be improved by adding a touch to the side salad provided with the panini, such as croutons or other small salad topper that the meal feels like it is lacking. Otherwise great place for lunch!

I got the tiger chai, but be specific if you want your drink cold as they default to hot.AlsoOrder ahead...line to order is long and with one cashier it takes a bit.

Pleasant location with a view of a nice park for a simple