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Feedback gevenHorrible experience here. American Express has this as a partnered lounge and they don’t admit Amex nor Priority pass holders. We waited in line and they pulled 5 of us all Platinum cardholders one Centurian Black card holder all with priority pass out of line and said they will take all business class flight pass holders only no other passes will be allowed.. a bit silly but ok. Avoid this place like the plague. On top of that friends of ours that were inside prior to them deciding not to allow any more AMEX people said we didn’t miss anything experience was awful compared to other lounges we used
The worst airport lounge I’ve ever visited! Very basic and limited food and drink, the place was littered with dirty plates and glasses inside and out! it needs a deep clean and a complete overhaul!
All in all it’s an oasis from the madness of the VERY busy departure area. If that, along with an outside smoking area, is all you are after then you’ll be fine. Plenty drinks in the fridge and alcohol that you can help yourself to. Just don’t be looking for much in the way of food. Really dire pre packed sandwiches. Pastries and (stale) bowls of crisps and nuts. Bread, cheese and meats. But no butter ?? We came in on loungepass. So no complaints on costs. But if you’re paying for entry, and unless you plan to drink the entry fee, then the price you are paying is for peace and quiet and an outside space. You’ll still need to buy yourself some food for the plane. I would t expect to leave here with an empty belly. Have been in this lounge many times. And had expected an improvement post Covid. They ARE renovating. So hopefully once this is complete the food situation will also be improved.
Total waste of money would not recomend at all. Not a peaceful environment as noisy and screaming children. Bread was stale and food cold and unappetising. We only stayed a short while as such an awful experience. Have been refused a refund.
We were given some free passes through Revolut when our flight was delayed. The lounge was well sign posted and easy to find after security. When we first walked in the staff were pleasant and the place was very clean. There was a news stand with a selection of newspapers and magazines. The lounge has seating looking out onto the airfield which keeps the kids (and adults) entertained. Charging point located throughout the seating area as well. There’s is also a small outdoor area to go for a smoke. Food is mostly continental breakfast style (pastries, cereal, toast and hot drinks) but they also serve hot food at certain times, we were in for the dinner service which had around 6 hot food options which were self serve/buffet style. Good selection of hot and cold drinks, fridge contains bottles of coca-cola and other big brand soft drinks along with some alcoholic beverages as well. Overall a very good experience and will definitely return on our next journey through this airport.