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Feedback gevenPlace never answers the phone when you need to place a to go order. They just leave it off the hook all the time.
Delicious as usual. Friendly, knowledgeable, and attentive staff... Update: I went for dinner on Tuesday night, 4/16/24. I would have to say it was the worst visit to any RRS I 've encountered. We sat at the bar. There were plenty of seats available. No problem there. I will say the $5 margarita was so crappy I wouldn 't have offered .5 for it if given the option. I can understand it being crappy for the price, but I guess I was expecting to at least taste the alcohol. I could only taste the margarita mix. My friend added a shot to hers. It wasn 't much better. We ordered the appetizer sampler and two vip rolls, one baked one fried. I had the baked roll. When it came out, everything tasted fine. For some reason, the chef decided to lay my sushi flat on its side and stack it up, and then bake it. It was like a rice burrito. I couldn 't tell where one piece ended and where the next began. I have never been to any restaurant that served sushi by the roll and had it served flat. So I called the waitress over and simply (out of curiosity) asked what was up with it being sideways. Something in her snaps. She never allowed me the opportunity to say the food tasted fine. She just got really irritated and said, I 'll have him remake it. To which I replied. No, that won 't be necessary, I 'm already full, and I won 't be able to eat it anyway. She wouldn 't take no for an answer. Now, keep in mind that the appetizer still hasn 't come. Our sushi came first. She leaves and does not come back until the appetizer comes out. The jalapenos are so small that you couldn 't see them until we flipped it over. Only to find them overcooked and gross looking. We basically boxed the appetizer up for nothing. Nothing on the plate was edible. The potstickers were gummy. Just a mess. We also never got the margarita my friend ordered. I get that the cooks are in training, but I think it was very poor oversight that had two inexperienced chefs working the dinner rush. I guess I 'll take a break and give them time to get it together. I understand that being a server isn 't always easy. I never expect anything to be taken out on me (the customer) because you are having a crappy day. I always aim to be fair with my reviews, so I won 't slam them too hard. I will have to drop a star in the food and service category until my next visit. That is assuming they give me good reason to change it. One more update from 5/24/24 Ordered lunch (black container of food in my lap). For $30, I got 7 pieces of chicken, 6 shrimp, and maybe 7 pieces of filet mignon. I had double veggies and a miso soup. It was good and fresh. It was just expensive.
This is my go-to place!! Can’t get any better atmosphere than here Love the whole crew but love Kylee the most- always takes care of me!!!!! You’re missing out if this isn’t one of your staples!!!
We had dinner at the Saraland location tonight and had a very large party, a couple people from our party came in late, and the staff was so accommodating. We didn’t wait long at all for our food and the service was simply outstanding! We enjoyed it so much!
Came to rock and roll and our server Ashley was so friendly and rocked! Our order was here within minutes and was so fresh!! I want her to be my best friend!!!