Ida Red's Cottage - Saugatuck

The service here is unacceptable. There is almost always a long wat they inform of this (there are signs, etc. . However, the long wait is not the issue. A wait may be worth it if you get to interact with pleasant people who like their jobs at the end of it all, but these people don't care. They do not care about service. They do not care about courtesy. They do not care about the customer. They do not care if you are there or not. Never mind that it's your money you're spending at their establishment. They don't care. The cold vibe you get is that you somehow owe them for the priviledge of letting you eat there. I thought maybe this was just a one time experience and that I just went there on a bad day. Not so. I tried more than once. More than twice. But not anymore.

The waitress refused to wear a mask. not in practice social distancing. it was not a safe environment. waitress and management round. excessively poor customer service. will not return.

The service here is unacceptable. there is almost always a long wait they inform about it (there are signs, etc). the long waiting time is not the problem. a wait can be worth interacting with pleasant people who like their jobs at the end of everything, but these people are not important. they do not care about the service. they don't care about courtesy. they don't care about the customer. they don't care if they're there or not, no matter that it's your money you're spending in their facility. they don't care. the cold mood you get is that you somehow owe them that you let them eat. I thought maybe it was just a one-time experience and that I just went there on a bad day. I tried more than once. more than twice. but no more.

Absolutely, exquisite, exceptional. Beautiful, traditional atmosphere with this local touch. Friendly, about wonderful staff. Excellent breakfast food at a remarkable price. Delish! Thank you.

Awesome brunch spot. California Club was the best club I've ever had. Service was exceptional. I really like the decor. Nice little garden spot out front. We'll definitely come back next time we're out here.