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Feedback gevenDoing some running around with my daughter, stopped at this subway. I had forgotten how hungry I was it was a busy day. There was one person running the whole show. A line of five people ordering multiple sandwiches each and he was handling it with grace and a plum. I was impressed with his professionalism. Good job.
Instead of calling online customers about an item they need to replace they'll just cancel your order because they're too lazy.
Ordered through the app, picked up our 3 sandwiches and drove home. When opening up the wrapper we discovered they weren't our sandwiches. Drove back and told the manager (at least we thought he was). He rolled his eyes and looked at the young kid working, complained that since ours was wrong others would be coming back in too. We told him what our orders were, he made half the sandwiches and had the young kid finish, but spoke to him rudely. When the young worker handed us the sandwiches he apologized for the error. The manager never apologized nor offered us anything!!
My husband went there sunday evening and the place only had 1 person working and he was busting his tail, getting all the online orders and service in store customers! He had our order done and ready on time. Many places could use more workers and more like the little guy that helped that Sunday! But get him some help please!
They hire lazy employees who decide when they want to do drive through service . Some days they have it open but 95% of the time they dont . Its not a staffing shortage at this point