Chipotle Mexican Grill - Savannah

That's the worst chipotle I've ever been. The staff is always bad. And if you need to order online( they are underoccupied, just close the door and do not provide a shield) expect Your order is cold. Only Chipotle in town, not worth it.

Today we were tured away at the counter because they were roo short staffed to take orders. But we could stand right there put in a mobile order. To which I confirmed that we could put in a mobile order but not order at the counter. The last few times the food as been disappointing at best. Needless to say, I won't be going back.

Edit: Nevermind. Placed an order online, drove a little ways to get there for a pickup at 6:50 and there?s a note on the door saying they?ve decided to close for the day. I look inside and they are in uniform sweeping and cleaning. Indicating they just didn?t feel like working anymore, during what would be the dinner rush mind you, and you would have to call for a refund. Absolutely pathetic. Don?t punish the customers because YOU don?t get paid enough. Be better.

Good place to enjoy a quick Mexican styled meal. Fresh ingredients, the food was very tasty, and plentiful. The staff were friendly and helpful in selecting a dish. Good customer service. Tables and chairs were all clean, and you may sit down at a table and enjoy your meal, inside or outside.

Online ordered for a steak dish with brown rice and they gave me a completely wrong order. I didn't recognize the protein. I can understand if they are back from Steak, but they have my contact information from the online order, they can easily call me and ask what substitution I prefer. Very poor customer service, I wouldn't be surprised if it was a management problem. Go to the mall.