The Mayfield - Scarborough

We were in the functional room for a baby shower. the buffet food was hot and very tasty. amy, the function manager went up and up to help with the arrangements with everything, and also with ensuring that our hotel rooms were perfect for our needs. the rooms were very stylish and comfortable. we also had a great time in the night with the weekly quiz, bingo game. great atmosphere with beautiful people.

We are again today for a meal with family, as here on holiday. it seems that there is a lot of bad feeling within the staff. we were served by a dame who was called amy (finally) who was constantly singing and humiliating behind the bar, which was very annoying. we are here often before the staff has always been happy and friendly, but it seems after we talked to the other staff that this particular employee is the problem and has disturbed us during our meal times, which has explained that she was the new bar, catering and function manager. I add that we were eating next to the copper horse at our last visit and were worse than bad. we have said by local and coworkers that the londesborough will soon be opened and that an attempt by huge price increases in the maifield and general bad feeling among the coworkers. it seems there are too many chiefs and not enough happy indians. we also add that the children's rooms melt from sick and dirty diapers, toilets are not as clean as they used to (from the toilet roll etc). after talking to customers in the pub seems to have the same view.

We were only really for one night, but it is definitiw somewhere I would recommend. thanks! personal and eat where brilliant.

A last weekend booked on mayfield after having stayed in similar, I was pleasantly surprised how beautiful it was. the room quality was by far the best we were, and in a night it was worth well!. we had not planned to eat in the mayfield as not in the regular a fan of pub grub, but the man wanted it a try, again pleasantly surprised, eating was excellent! we will come back in the year absolutely!

We were lucky enough to have won four tickets priced at each for a musical tribute evening with a seasonal course meal included. The starter was prawns and salmon. When this arrived we were embarrassed as our guests couldn't believe the diminutive portion...which looked like it had been scaled to suit a Barbie Doll, tiny prawns and a piece of smoked salmon the size of half a post-it note. A tiny lettuce leaf and Marie rose sauce hiding the prawns. The main course arrived and further disappointed our group with plastic' turkey, one roast potato, two miniature parsnips, miniature chantonnay Carrots and two sprouts. Like a supermarket meal but worse. The third course was the only redeeming feature, sticky toffee pudding. One out of Not a passmark! We had twice contacted the Mayfield management to determine the expected arrival time as no tickets had been sent to us. The Manager said he'd make a note and made it clear no tickets were required. When we arrived we were made to feel awkward and certainly not like prize winners being squeezed onto a table at the very back of the room. We were told we had best arrive between and we were not able to sit down until I guess this was a ploy to sell drinks. A long wait. Not once did any member of staff ask if the meal was OK. The Lionel Richie tribute was performed well fortunately. To the Mayfield management, if this evening's meal and style of management was an ambassador to tempting us to return with our business you have failed miserably. Come on guys, you must be able to do better than this. It's a good concept but tragic execution.