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Feedback gevenI absolutely love the chicken Asiago Ranch Club! It's consistently fantastic! I can't believe the prices everywhere. I ordered a single cheeseburger, a small Coke, and the chicken Asiago Ranch Club, and my total was $17!
I had a disappointing experience at the Wendy's located on Altamont Avenue in Rotterdam, NY. The customer service was poor and the staff appeared careless and unprofessional. I have photos of employees, who were acting as managers, handling food and money without wearing gloves. Despite the restaurant stating it opened at 7:00 AM, my order was never taken when I arrived around 7:10-7:15 AM. When I approached the staff to inquire, one of them was quite rude and again lacked proper hygiene practices. I plan to file an online complaint with Wendy's regarding this issue.
I found plastic packaging in my burger, which is unacceptable. Additionally, the person taking my order was very rude. After I finished my order, she kept asking, "Is that it?" repeatedly. I spoke to the manager about my experience, and he just wanted to know how much my order cost. Overall, it was a disappointing experience.
Good service and clean restaurant. I mean, it's wendy's, but they're pretty fast to get the food out.
Wendy's always does a decent job with their food prep and presentation, never had a problem.
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