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Feedback gevenDumbest thing I've ever seen done they don't have a dining room anymore it's only carryout.
The pizza and spinach rondos were sooooo good, fresh, and not overdone. Vegetarian options: Plant-based Pepperoni Pizza was very good.
They just have great food..and good service..just moved here.. I'm a Larosa fan
The worst experience with this location. I had a previous ordeal under cooked doughy food) back in Feb of this year. Situation was rectified. We’ve been ordering since then and being sure to add; WELL DONE to the order; things happen and typically I’m understanding and willing to give space for correction. I’ve ordered multiple times since then with orders ranging for 30 to 70+ dollars. Tonight we ordered 3 large pizzas ranging for 2-3 toppings each; WELL DONE, 2liter and a order of bread sticks.Order arrived. All THREE pizzas are doughy, toppings literally falling off. I have three teenagers, of course someone is willing to see if it’s edible. My child literally had pizza dough STUCK to the roof of his mouth!!! How insane.I called in; on hold for 30minFinally reach a supervisor, who contacts the store. Of course I want a full refund and even offered for the pizza to be picked up as this order was delivery.These unprofessional people tell me since I have a history and the time it currently it is and with the store being closed and for driver safety; I’ll have to come return the pizza to the store in order to receive the refund.1. How I’m I held accountable for the job Bridgetown Larosa failed to do.2. What about the customer safety. If I wanted to come in the store I would’ve selected carry out oppose to delivery3. Telling me I have a “history” is extremely insulting. When in fact Bridgetown Larosa has a history of serving undercooked food and having unrealistic expectations of customers4. Lesson learned for me and my family and hopefully this review prevents someone else from encountering this problem in the futureTo spend your funds and have to endure blatant disregard is unsettling in my opinion.If my experience helps a family! Do not order from this location.
The girl name Sadie at the window at this location Bridgetown) has horrible customer service skills, and needs to be retrained, and take anger management courses to control her temper when dealing with a customer. If a mistake is made when a Customer doesn't present their name at the speaker at the drive thur, DONT BE SNATCHING MONEY FROM OR TO THE CUSTOMER when transaction is in process and get an attitude at the customer how you presented yourself was disgusting and you shouldnt be working in Customer service setting with that kind of attitude). Hopefully you'll learn from this.