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Feedback gevenThe BEST mini chimichangas ever! He has had to revert to only weekends since COVID closed the restaurant, so go order them and get this man back in business! You have no idea what you are missing
After reading the one star review, I felt I needed to write a true review about El Molino catering. During these difficult times, I applaud all small businesses that are struggling to survive. I am not and have never been a fan of any food service delivery company. Not only does the person ordering food have to pay a fee, the small businesses that they pick the food up from are also charged. I've always been a fan of the El Molino family, I have been eating their food since the 70s. I moved out of state a few years ago and had a friend that was coming to visit me. I asked my friend to pick up some food from El Molino and was thrilled with the green chile burrito and enchiladas brought to me. I love their enchilada sauce and green chile. I will definitely order and pick up food from El Molino on my next visit to Phoenix. Hang in there! Please support El Molino during these trying times and be kind to these brave business owners. I wish I would have taken pictures of my delicious meal but devoured it before I thought about it. I always pick up my food directly from restaurants for two reasons. First, when I pick up my food, I don't have to wonder what my order was exposed to from the time food was picked up and delivered to me. Second, I leave a tip in the amount a delivery service would charge.
I 'm so disappointed that we can no longer support this small business. El Molino is just around the corner from us. We 've had the burrito buggy stop by a few times and done pick up orders as well, sometimes by call-in and once thru GrubHub. But there is absolutely NO excuse for the way my husband was treated tonight. We ordered and paid thru GrubHub tonight, and when my husband went inside to pick up the order, he was treated incredibly rudely and advised El Molino no longer partners with GrubHub because they 're tired of x,y,z. No apologies, no offer to make our order while we wait. All he had to do was say I 'm sorry we no longer work with GrubHub and they shouldn 't have taken your order, but I 'm happy to take your order now if you 'd like and you can request GrubHub refund your payment. No. Too difficult I guess. Better to treat your customer like **** because of a problem YOU have with a third party. And by the way, their most recent Facebook post states they partner with GrubHub, so how are we supposed to know any different? And even more oddly, GrubHub stated our order was confirmed??
I’m so disappointed that we can no longer support this small business. El Molino is just around the corner from us. We’ve had the burrito buggy stop by a few times and done pick up orders as well, sometimes by call-in and once thru GrubHub. But there is absolutely NO excuse for the way my husband was treated tonight. We ordered and paid thru GrubHub tonight, and when my husband went inside to pick up the order, he was treated incredibly rudely and advised El Molino no longer
Amazing! Literally had some of the best, most authentic tasting carne tacos from them,