Feedback
Feedback gevenI would like to take the time and say 5 stars to this place because of their customer service. I go there since I drive Uber at night and usually order through the app. The place is quick and food is great. Only 2 times has there been a mishaps on my order but when I spoke to Yair (I think it’s spelt right) he was so nice and apologetic enough to remake the order and that made me feel like this place cares. Also the manager at the drive through window (can’t remember her name (Carmen)? Was so nice and apologized once I brought up what Yair said in the notes. Again, no place is perfect nor do I expect them to be but to handle customer service this way and to make things right is the key. I worked as a restaurant manager in Bellevue for years until I fell in love with driving and know the ropes to treat others with respect and correct mistakes so must say this place gets 5 stars Thanks Jack in the Box Crew and also to the cooks in the back I can’t see or talked to but they are working hard and the backbone!
Ice cream machine is sometimes out of service and when it is it's out for days. Location has some homeless people coming up and asking for change. Other than that it's pretty typical for a Jack in the Box Update: Ice cream machine hasn't been out for awhile and no homeless people coming up to our care but this location is still pretty typical. Nothing special about this location
We ordered two spicy chicken sandwich meals. Chicken was crisp and spice is on the mild side. They upsold us on cheese (dosen't come with it) and the two big slices of tomato made it too liquidy for eating in car. Fries were hot and crispy. The soda was okay, but they need to adjust the carbonation. Over all, for only $10 a meal not bad drive thru food.
It took like 20 minutes to get through line at midnight on the Sunday. Otherwise, all else was good.
The food is alright I guess The straw that they use for shake is too thick to be able to drink Their chili burger taste weird But they got amazing French fries I also feel that their tacos lack in flavor Whereas they probably have one of the best eggs rolls I ever tried .