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Feedback gevenOn a very cold windy day after walking down Lord Street looking for a hot meal that did not contain pasta we saw a billboard advertising the carvery. Considering the vile weather the place was busy. We sat down waitress came took the drinks order and disappeared we did find her serving behind the barshe did did return and we both ordered the carvery at £6.95 for1 course. Good choice of 2 meats plus fresh vegetables etc.total bill came to £17.00 incl coffee and tea. Nice enjoyable experience would return a nice change from chips etc
Sunny day . Decided to sit outside the Bold Hotel and enjoy a light lunch and a glass of wine. We sat and waited and then realised that no-one comes out to take your order . How we could possibly know that is beyond me. Although they serve your meal outside and collect your dishes . Eventually found out that you need to go to the bar and place your order . That was when I encountered the rude female bar member of staff. I spoke her and said Hello could I place an order . She ignored me totally and spoke to a person sat at the bar . Fortunately another staff member (male seeing what had happened stepped in and helped the situation. Then later on when I was placing my order .She shouted across the bar The Manager is behind you if you want to complain. The food was excellent .Rich homemade steak pie and chunky chips Goats cheese tart and salad yummy
Had a lovely late lunch with friends service was fine although it was busy, mainly we had sandwiches and side orders of chips and a few drinks again nothing fantastic but service and food very pleasant and would certainly go again, would like to try a evening meal so can write a bit more.
This was my favourite place in Southport for breakfast; it was very good for meeting family and friends. Every item was freshly cooked, but on the last three occasions the bacon and sausage seemed to cooked a lot earlier perhaps for the Hotel Guests. I having been using and recommending the Bold Hotel for breakfast for over 10 years. Friends and family have also commented of this drop in standards. I am extremely disappointed that standards have dropped. It has happened once before when they flirted with the all you can eat breakfast but luckily it didn’t last too long. On one of the occasions mentioned I complained about the bacon only to be told people like crispy bacon. I considered the bacon to be dried out. We did receive replacements freshly cooked. The staffs are still extremely pleasant and helpful. I hope The Bold will return to quality items freshly cooked to regain its top place on the breakfast venue list.
Called in on 27th March, have been previously and it's much nicer now inside, new, clean bright! ...but....ordered one carvery and a liver onions from a quite plain menu. I waited a while before going for my carvery, which was OK..the meat was very good, the rest a bit boring, some nicer veg please!! my friend waited 25 minutes from ordering to being served...I'd eaten mine!! which isn't very good as we were supposed to be having lunch together, she got liver, onions and mash...what happened to being served vegetables!!...it looked very bland and unappetising on the plate, but she did say it tasted OK. Think they need to get their act together, not enough staff and it wasn't even that busy!!!