Waterloo Place - Sefton

It's called Waterloo Sunset now but hasn't changed. Miserable staff, sticky tables and expensive for what you get. I came once years ago and vowed never to return. I only ventured in here as someone from work had booked here. Will not return anytime soon.

This restaurant is quite expensive and dirty. The tables were not wiped at all during our visit and there was mud everywhere. We felt overcharged but were able to get a refund when we complained. The young staff at the counter were friendly, but the older staff member who served our food was very rude. There were no napkins provided and we were not offered any condiments. Overall, the place seemed poorly managed and could be great if the staff were properly trained and the environment was kept clean. The tables were not wiped after each use and there were food crumbs on the floor when we arrived. We initially tried to go to the Lakehouse restaurant but it was fully booked.

Been walking along the seafront for many years pre covid. Really loved Waterloo sunset cafe. Went last weekend and very, very disappointed. No longer sell nice pies. The sandwiches, which used to be really tasty, were dreadful nothing like the quality they used to be. Did t mind paying over the odds but certainly won’t anymore. Cakes were no longer home made. So sad. Avoid at all costs What a great shame the new owners have such poor standards

It's in a good place for a hot drink after a walk but was a little shocked at the prices £18.60 for 2 slices of cakes and 2 hot chocolates. Service friendly but slow.

I called in here after having a lovely walk around the Lake , taking in the the view in crosby , Liverpool . To find that that my pasty was so rubbery , because it wasn’t warmed up correctly in there microwave , what a disappointment. Patricia From Oldham