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Feedback gevenPer essere un ristorante in mezzo ad un outlet è nettamente migliore di tutti gli altri
Personale gentilissimo e il cibo è ottimo. Bello sia dentro che fuori, complimenti!
We entered the restaurant and the staff just looked from afar. We then thought do we just find our own seats or?? Finally someone came over and sat us near the door (which was obvious being open and shut multiple times) so we asked if we could sit on the opposite side away from the draft. We were initially told no, but we finally got through to them. We had to call the waiter over after 20 mimutes of being there to ask for a drink and order our meal. The staff brought out complimentary bread to other diners except us. We then questioned if we had to pay for it as a starter or if it came as complimentary to which the staff replied its complimentary. The lasagne was like stone underneath and burned at the top. We asked for pizza with mozzarella and instead got stracchino. I don 't usually complain, but this has to be the most shocking service. The staff are miserable as if they don 't want to be there. We waited half hour after we finished for a waiter to give us the bill, but nobody was on the restaurant floor. We had to then get up and go to the desk to find someone in order to pay. Additionally, the food was quiet bland. Safe to say I won 't be back
Review from Singaporean visit on 27 Aug 22. Location : outlet mall other end .. opposite Gucci .level 1 Service : I went in 20 min before kitchen closes but the staff allow me to order . I appreciate that . I order pizza.. chicken and one desert and 1 wine . Food wise ok. Pizza portion is good but crust slightly more thick. Other was ok. Service : good and nice . Overall, it’s at least 4 out of 5. Not the best but the staff and the atmosphere and cleanliness is good .
Made a reservation for late lunch (16:00). During our stay the stuff decided to clean the cutlery that came out of the dishwasher, banging and making noise for 10 minutes straight in the bar area next to the seating. At that time there were us and another couple in the restaurant. We were trying to eat our course of pizza and lasagne that had ordered. The lasagna was burned and we said that to the waitress as well as please the noise is defening . Bottom line , we asked for the check and they still charged us for the lasagna. It's not the money we spent that was the problem but the total lack of professionalism and disregard of the customers in the restaurant when still in service