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Feedback gevenDrive Through service was good. The parking lot was clean. I've never had an issue with anything I've ordered. Except for my Frozen Chia Drink. They aren't extremely nice, and sound like they hate their job.Inside Service... the mens restroom was out of order. The womens was working, cleaned, and stocked. The main area was clean and seemed stocked up. They just aren't friendly or helpful to be honest. 3 different employees and not a single smile, hello, have a great day. So customer service isn't there.The web site says they have certain drinks and the guy told me they discontinued them. If that's so please update that...Parking: Parking lot is clean.
Every single time I have been to this Duncan I've ordered a head using the mobile app and still had to wait 10 minutes or more to get my stuff my coffee is always cold when I go there. The cashiers are very unprofessional one little girl working the drive-thru on 412 2023 decided it would be okay to talk about the customers going through the drive-thru and then decided it was okay to be unprofessional and cursed talkin about her best effing friend Dunkin y'all need to do
The service would probably be better if people took seriously coming to work on time such as someone named Courtney that they were very upset about her always being late. That is one of the biggest issues with the service industry is people not taking seriously having a work ethic of showing up on time and consistently
Management Staff: Please address the Sunday team about placing the ENTIRE order in the bags. Doesn’t matter if it’s DoorDash or going to the drive thru, I consistently have food missing and it’s always on Sunday. Food is honestly great, when it’s all in the bag.
The last month I get donuts powered Bavarian crème (3 or 4) every order and at least 2 of them do not have crème in them