Chipotle Mexican Grill - Sherman

Rude management and dirty. We watched over 20 people wait in line only to leave before ordering. The manager was yelling at her staff loud enough for the whole restaurant to hear.

Food is slightly expensive for what it is imo. I fixed that in my own way by getting a kids meal. It was the right amount of food for a meal! Anything else I've seen is just too much! I used the app for a hands free, experience, partly for convenience and partly because the atmosphere feels awkward, rushed, and slightly judgemental.

I've been eating at Chipotle restaurants for many years, since they started. I love Chipotle. However on the day that I'm writing this I had to work experience ever at this location. First of all they were moderately busy. They didn't appear to be understaffed, but I don't know what normal is on a Thursday afternoon. They had about five or six people working.That means they were about three people ahead of me. The person at the first station was very kind and did a great job. The person at the next station got slowed down somehow, and so all of the orders started stacking up, and getting cold, mine included. When I finally got to the drink and condiment station, the ice machine was empty, and the trash can was excessively overflowing (see photo) And then I went to find a table, and every single table had the previous people food scraps still on them. Everyone is having to clean off their own tables in order to have a clean place to sit. The tables had not been cleaned for some time. While I was eating I saw two employees clock out and walk right by the trash can and the dirty tables as they left. Not only that, but some kid went to fill the ice machine, which was great, but he completely ignored the overflowing trash can. This is the worst!

All chipotles aren’t the same. This one was by far the best I ever had!

The people in the front our so rude! Dirty looks no enthusiasm and they don’t even ask what you want just stare at you like it’s your job!!! You get paid to ask what I want! Then you get to the register and it’s another girl who hates her job!! Do better people. And the food is so bad… they don’t even give you the right portions here!!