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Feedback gevenI work there and the head manager (A'donis) Kyle and Bret, are awesome.
Waited in line for twenty minutes for them to tell us just what's in the case . They had racks of donuts behind them but you couldn't buy them . Who else runs their business into the ground like this ? They had twenty more people behind me with more coming. 2.50 hours to go .
I ordered Scooby Doo donuts and wheny order should have been ready they told the person picking it up that they don't have them. And so I had to cancel my order and wait for a refund and this happens everytime they have a limited time donut flavor. I can never get them because they say they never have them. In the end I never get my donuts EVER.
I Went to Krispy Kreme about 1:00pm today. (Sunday) They were not busy at all. There were a few people sitting down at the tables, and no one in line. I looked at the doughnuts to decide what I wanted, and a lady said, we will be right with you. I said, okay thank you. There were several people working and walking around. Another lady walked up to the counter and said, can I help you? There was no eye contact and the tone in her voice gave me the message I was not welcome. I asked, are there any specials going on? She let out a sigh, and looked at the other lady. The other lady responded what the special were, and she looked at her funny like you know!! I felt like she did NOT want me to know about the special. I told her I would like the special. She rolled her eyes reached behind her to get a box. She said, in a nasty voice, what do you want? I told her what I wanted in a nice voice hoping her attitude would change. She then turned to a co-worker joined in a conversation in a very sweet voice. She then turned to me with that nasty attitude no eye contact, and told me my total. I told her, thank you and have a nice day. I walked out. My adult son was with me, and when we got in the car my son said, she was the rudest person I have ever saw! There is no reason to treat any paying customers that way. If you don 't like your job then quit!!! I will not be back at the 7th Street location again. I will drive 25 minutes out of my way to go to the other Krispy Kreme. The doughnuts were delicious though!!
They are the only Krispy Kreme in a 50 mile radius from Radcliffe and I drove there at 0700, for them not to have glazed donuts. : other than that, they are normally fully stocked and ready for action.