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Feedback gevenChef Eli and server Cindy were a hospitality dream team the likes of which haven't been seen since the likes of Mrs Doubtfire. The level of service provided to us and our wonderful table mates brought tears to every eye. Keep up the good work, Champs: Sincerely, William
I absolutely adore dining at Benihana! It is always a fun experience. Chef Eli is definitely one of my top favorite chefs there. The staff is friendly and attentive. I give it a perfect score of 10/10! ??
We had an excellent time at Benihana. Although the service was a little slow, we went during peak hours so we anticipated that. A special shout out to our chef, Eli, for being very lively and showing off his impressive skills. The portion sizes for the 5-course meal were generous. The atmosphere was great, but in terms of quantity, price, and quality, we were left impressed. If you have dietary restrictions, you can make a request and they will take good care of you. We highly recommend trying their teriyaki chicken for the entree. They also have plenty of parking available.
The dinner was excellent and the service from the wait staff was impeccable. However, the manager's behavior was horrible, even though we had reservations. I would potentially consider visiting again if there is new management in place, as I was disappointed by the rude treatment towards the guests and the staff.
I question the credibility of those who gave bad reviews of this Benihana. People who plan to come dine here must have an open mind and be understanding that service cannot be perfect at all times. One Saturday evening, my family and I noticed that eachserver tried so hard to accommodate every request from each customer. Keep in mind, each table has an avg of 8-10 people. Sojust imagine if each person at every table asked for something. Each servers looked very tired and we understood why. If youplan to come dine here and expect a Michelin rated service or expect to have a manicured, one snap instant service, gosomewhere else. You definitely won 't get those at this restaurant. During my time with my family, it was hectic and weunderstood because it was a Saturday night. And yes we had to wait a little while because obviously the crew had to assemble andprepare our food and ingredients. The servers were attentive and accommodating to our request. The food was excellent, flavorfuland cooked to perfection esp the steak . The chef 's presentation was entertaining. My family and I will definitely come back.