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Feedback gevenI am a former resident of Shreveport and always wanted to experience this hotel. The lobby is spacious and rich with historic beauty. The staff at check in, valet and bar could not be more friendly and helpful. The suite is huge, but very dated and this the disappointment. The mattress was very comfortable. The room smelled smoky and the bathroom is sooo dated! I was afraid to fell crawling into the high bathtub to shower. The towels are thin and the tollet paper thin and cheap. I hate hotels that do not use thirsty towels and use cheap tissue.
This hotel was different but a good different. We got a vip suite and fell in love with all the interior design!The only thing was weird was the parking?Still don't know were your supposed to park if you don't valet. But you'd probably want to valet park anyway.
Best place to stay in Shreveport hands down. I stay here monthly for work the staff and I are on a first name basis. Chris, Jett, and Lewis will bend over backwards to make sure you’ve got everything you need. Valet service is exceptional and affordable. There’s a little bar downstairs if you need a drink. They even have a full service boutique salon spa with massage Hydrafacial! I’ve had both they are fantastic. Housekeeping is by request, but that’s totally fine with me. The rooms are all themed differently in a chic boutique style they’re all beautiful. Very comfortable beds. I’ve stayed in about all of them, and I do have my favorites now! Most rooms I’ve stayed in have either shower/tub combo or both. The penthouse jacuzzis are my favorite! All rooms I’ve stayed in have a mini fridge. I believe most had a microwave. No room service because there is no kitchen, but the staff is so helpful with dinner recommendations. Also, the penthouse is so affordable, I highly recommend you splurge! It’s worth it. The views are beautiful. Coffee snacks are available in the morning. No full service breakfast. All rooms have smart TVs which I prefer so I can login and watch Netflix. Wifi can be spotty in some of the rooms but 4th floor lobby have good connections. Overall beautiful hotel I highly recommend it for your trip to Shreveport!
The hotel itself is beautiful! I’m local and I’d never stayed here so my wife I booked a room for my birthday. She called in advance spoke with the staff about accommodations but everything was different when we got there.. we were told we could get in the pool but when we arrived they said it’s only for spa guests. The website also says you could rent access to the rooftop for a private dinner but when we arrived, they told us they didn’t have a restaurant. I’m not sure if it was a race thing or a sexuality thing but we didn’t feel very welcomed by the staff at all. I don’t think it was worth the money; I won’t be back.
For what you pay go to Holiday Inn Downtown.....First they checked us into someone else's room which I find crazy because the front desk takes you to your room...2nd hotel staff tells different information at every call to make me question if my phone voice vs my appearance Is a problem....I booked because of the pool and decor..pool is only for spa guest not hotel guest even though I asked several times on the phone....the decor is old painted furniture and plastic wall sidings....it's an old place with 10dollar repairs...looks good from far way but up close its not worth the 300 a night..Rooms: Not that great this hotel is an illusion on luxury