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Feedback gevenToday 4/15/2024 was my final time going to this particular Potbelly. I will give a restaurant 3 chances. On 2 occasions, my sandwich was made incorrectly. I ordered a wreck with no oil or mayo. Both times, my sandwiches came back with all the ingredients. Today, I placed my order, a regular wreck on white. The guy taking my order either didn't put my sandwich in, or the sandwich finisher gave it to someone else. They had to remake it. I only have 30 minutes for lunch, and I don't have time for them to jack up my sandwich. I will go to Jimmy John's down the street. At least they listen to their customers.
Young lady taking and making my order was polite and well spoken. I had the Steakhouse Beef and it was delicious, bread was just the right size and not too crunchy or too soft, and just the right amount of ingredients so it was filling but not too messy. The chocolate shake was not chocolate enough for me, but the consistency reminds me of homemade ice cream
Don't think I would have survived college without this establishment. I probably sampled their entire menu. My favourites are 1) chicken salad sandwich, 2) turkey breast sandwich, 3) meatball sandwich, 4) tuna salad sandwich, and 5) mushroom melt. I always went with big and whole grain/multigrain. Yumm!!
Had a Tuna salad sandwich and an oreo shake. The Tuna needed a little more taste to it. The cookie on top od the shake was super soft and should not have been. Maybe with how they are stored?
I often get lunch from this location, and it is pretty consistent in quality. Sandwiches are good, and fairly priced. I recommend ordering ahead from the app for lunch, the line can get pretty long.