Kokee Tea - Silver Spring

We REALLY want to give this place a chance so we've come back like 4x now and it's only ever just okay. No specific issues with server or long wait times, just quality. Pass on this one.

Worst service. I ordered a mango bubble tea and the young lady who took my order seemed confused as to what it was, and asked her coworker how to make it as I paid for my order. While I waited, I noticed that she went on to take the orders of three other customers then proceed to bring them their orders without even glancing my way or starting on mine. At this point a long line had began to form and I asked if an order placed on the counter was mine. The other coworker stepped in and said no and then decided to start on making my drink. After another ten minutes or so she handed me a mango smoothie with bubbles (not a mango bubble tea) and I politely informed her I could not have milk in my drink and that I had ordered the mango bubble tea. She then told me that I did not specify I wanted the other form of tea and that the regular was the milk smoothie (even though she was NOT the one who took my order I never once mentioned a smoothie). I politely informed her that was not the case and she went on to give me an attitude and begrudgingly threw the smoothie in the trash. She continuously rolled her eyes as she began making my new drink, muttered under her breath, and rudely tossed the corrected order on the opposite side of the counter. Other customers stared on in confusion and shock, and I found the entire experience very inappropriate. Horrible customer service, definitely won't be coming back.

The green tea smelled like pee and tasted like chemicals. I dumped it out and brought the boba home to put in my own tea.