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Feedback gevenI highly recommend the Chocolate Rainbow Sprinkle and Maple Nut donuts at this restaurant. Watching them being made and enjoying them while they are still warm and fresh is the perfect finishing touch.
The donuts are what I came for. I know the history of the machine they use and grew up with these donuts. I'm so glad that this place is able to make these donuts. They are fresh (you literally watch them being made) and delicious. The staff was friendly. I didn't care for the coffee, though I do like that you choose your shot amount. No matter what size you get, the drink comes with one shot, but you can add as many shots as you want for 25 cents each. The problem is that it tastes like cheap hotel coffee pot coffee. Five stars for the donuts is what saves the food score as the coffee only gets two. Also, while staff were friendly, they were not efficient or thorough. We ordered two drinks. We had to wait quite a while to get them as they only have one person making drinks and the cashier just kept taking more and more orders, rather than helping get through the current orders. Then we got one drink and waited for our second. Someone else got there drink and we waited some more. Then I saw the barista make a dink and set the cup next to her machine; then she started talking to another customer about their drink order. She made that customer's drink. Finally we went up to ask for our second drink. It was ready, as it was the drink she had sat next to her machine, but she had never called it out. I can see how it was overwhelming for her, as their system is unorganized. There is no order to the drinks. The drink order is written on the cup and then they are placed on a table for the barista to make, but they are all just bunched together. I will go back for the donuts, but will refrain from ordering coffee again.
Visited from out of town The people that I was with like the donuts I wasn't a big fan but they were a little on the expensive side for what you got in the coffee was a little expensive for what you got also
The previous time I went to Jitters was well over a year ago thanks to a fellow that had a nasty attitude that worked there. My son asked if we could get Jitters donuts this morning. I hesitantly took him there. Fortunately, I did not see the fellow working there and the ladies working there were very nice. The donuts have always been amazing, but service does matter. I was very happy with the service this morning.
If you want really awesome donuts, this is the place to go. Yum! Friendly staff.