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Feedback gevenThe worst service I have ever gotten from any restaurant in my life..our order took 40 minutes and they for got our fries.. the short bald kid or whatever. Was so rude I will never go back there nor will I ever tell anyone to go there very bad service !!!!
First off, I placed a mobile order. The last 3 orders have been wrong. No pickles, stuff had pickles...extra patties, didn 't have extra patties. ETC. Haven 't been here for a few months because of the poor service and wrong orders. Figured I would give them a chance tonight to redeem themselves. Boy, was I wrong to do that. 4 whopper jrs all with extra patties. It says it right on the receipt. It says right on the board that people read when they make them. Once again, this location didn 't make the product like they were supposed to. So I call. I get Gene, the wonderful manager. Immediately, when I say the order , he gets attitude with me...same attitude he gets when I give the name at the drive thru for the orders. So I gave him attitude back, matching his energy. Evidently, I triggered him when I mentioned its simple reading comprehension. I get the I have alot of new people excuse. Know what? So do alot of other places. If they are messing up that much, it is normally a testament of management and training, which seems to be lacking. I will NEVER EVER use this location again. Well, unless I get a call and they tell me Gene is employed elsewhere.
I live only a couple blocks from Burger King they've gotten my order wrong three times I've asked for hot onion rings they're my favorite I asked for a medium I got a small I've gone there with my girlfriend cuz she lives close too and they have screwed up our order so bad I don't know how you've hired the help you have it's
Waited 30 minutes in the drive through for two sandwiches tonight. 3 people in front of us when we first arrived, the lobby was empty. the employee at the window didn't say a word to us. absolutely
Very upset with the wait. Waited almost a half hour in line. And 10 minutes at the window. Need better service or more workers or something. Get the food out on time.. very very upset..