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Feedback gevenI decided to share a review about the Wonderful Hotel Santa Maria! Rooms: Nice room, always cleaned, clean towels changed every day, the room has a comfortable mattress on the bed, a refrigerator, bedside tables, a nice shower cabin, everything is modern. They have a children's room with toys, a playground, a tennis court, and you can also play volleyball. They have an indoor pool and a sauna. The territory is beautiful, there are many green spaces, various flowers, the hotel is also beautiful and cozy! You can take a walk, clean air and silence all around! !!! Food: you choose a menu for breakfast every day for the next day, everything was enough, the choice is not large, everything is tasty, but it is not convenient to serve! Food in 2 shifts, breakfast from 8-9 the first shift, from 9-10 the second. I came at 8 in the morning, by the time they bring it, it will be 8:30 and in 30 minutes you need to have time to eat quickly, because others will come to your table at 9 o'clock. I arrived at 8 in the morning, do you wait for that breakfast, if it is not convenient with the child, because the child starts crying, etc. lunch from 13-14, 14-15 and dinner 18-19, 19-20, it is indicated on the website that there is a restaurant, but it does not look like a restaurant, so to come and order something, you can only order coffee, tea and alcohol. The indoor swimming pool requires registration, it costs 50 hryvnias per person, you can visit it for only 1 hour a day, if there are free places. There is a swimming pool on the street, it is free, but it was cold during the entire stay, the temperature was +15, without heating, although it is indicated on the website that it is heated! The hotel has its own treatment water pump, but it works until 9:00 p.m., after that you can't drink water, because it's closed! They have a medical center, modern equipment and highly qualified specialists, you need to sign up for procedures, well done employees, they try to provide service! There is no electric kettle in the rooms, it is not very convenient, if you prepare porridge for a child, you have to wait for the canteen to open to take water, or as we used to do, fill it in a thermos. Despite all the inconvenience, I want to express my gratitude for the vacation, we liked it!
I want to thank all the employees of Santa Maria, the service is very good, the food is very tasty, the rooms are clean, the green area around is breathtaking Rooms: 5 Service: 5 Location: 5 Hotel highlights: Luxury, Great view, Romantic, Quiet, Kid-friendly
It all starts with the road to the hotel. The navigator leads to a dead end, where you can't even turn around on the mountain. Another to the emergency exit, which is of course closed, once on foot they kissed the gate directly opposite the entrance to their building. You need to go to the parking lot, which is between Maria and the Citadel, past the trout pond and the 18th well. The check in was quick, we were shown to the room, to which the answer to all questions was that, rejoice, there are worse ones. There was no strength to argue with the long journey and they came for 5 days, fortunately for themselves, because they would not have lasted much longer. Junior suite room on the 2nd floor of the 2nd building with a balcony. In fact, instead of a balcony, which was not mentioned at the time of booking, it is a French oven with a leaky floor, when someone is drying things above you, the rain pours down on your head. The view from that little balcony on building 1, a bit of forest to the right and left and a small panorama of the village below. Indeed, there is worse, as in the standards with a window on the ceiling, on the 1st floor to the trees or to the construction nearby. A charming view, as if from a restaurant, only in a few suites and soon the trees will cover it. In the room, everything is standard in terms of furniture, a good mattress, pleasant linen. How can you not make a light near the bed? and the top switch is only near the entrance door, so you go to bed with a flashlight. A picture, or rather a photo of a chandelier in a frame above the bed, is like a smiley nail for your vacation. The best thing in the room was the shower cabin a real hydrobox, like a spaceship for a child. The floor in the room is old wood, it creaks and vibrates all the time. 2 pieces of soap that were given upon check in remained the only ones until the end, they used their own, toilet paper was added only when the sign about cleaning was posted, and no one even looked into the room. Likewise, the gel in the dispenser completely ran out the evening before departure, and no one thought to refill it. Calling the reception all the time to ask for something is not why we went there, even with such a price tag... One evening and one morning there was no water at all, that's a general problem, but at the reception they pretended that nothing had happened. It is also an interesting relationship, when at the reception they answered a certain request, come in the morning, then in the morning come in an hour, and in an hour it is no longer my shift, that is hospitality. The restaurant generally has its own kitchen. Today you have to mark on a piece of paper what dishes you choose for tomorrow's breakfast, lunch and dinner. There is no checkmark there is no breakfast, there was a check mark on the dish they can easily draw it, it's over and that's it... So for breakfast, dozens of plates are brought out, which are piled up on the table 2 floors together. And sometimes they are already waiting for you before you arrive, because we eat in shifts only at our table, so it is often cold. The food is simple dietary. Delicious cutlets, fish, side dishes, sausage, cheese and vegetables, which are difficult to spoil, but eating everything dry, without sauces, is too dietary. Pancakes are delicious, casseroles too. But when you write cottage cheese, give cottage cheese, not some curd mixture. Free coffee is frankly disgusting, do you drink it yourself? And the one that is simply not tasty for the money, people came with their own coffee and brewed it in a cup. Food is not prepared here according to the menu. Those who go for recovery, all procedures are performed by employees with a smile, pleasant communication. Indoor pool 2*5 m to soak for an hour and then only in the first half of the day, because in the afternoon the sauna itself and the recording for the week ahead are turned on. Since the weather was not good, we did not try the outdoor pool, but there are only 20 sunbeds around it and there is no more space, so I can assume that visiting it also has nuances from the organization. The territory of the hotel is unsurpassed, a well kept park and garden in one, a lake, a children's playground, a sports corner, gazebos, a tennis court in a panoramic location, but with a plastic mosaic covering, on which you can immediately wear tennis shoes! feet began to slide in dry weather. So it is there, but it is frankly just a warm up for those who play. From the pleasant: a wonderful girl in the mini club, a beautiful aquarium, a private pump with mineral water that is replenished three times a day, a library with an interesting set of books for adults and children, a corner for chess as a place of harmony. Therefore, thank you for such an experience, but the hotel is too specific in format to come here on vacation again.
Pros: a very beautiful and well kept territory, it is clear that the gardener deals with this issue, there is a place to walk, a beautiful pond, fountains, silence and beauty. a good playground, soft surface, there are not many children in the hotel, so you can walk comfortably. beautiful, simply wonderful! girl animator in the children's room. You can leave the child to play, they do things there, play, thank you very much for such an option. Cons: the room needs renovation, the carpet is stained, the furniture is old, the sharp corners of the bed and tables, the child can hit the need to sign up for the pool and pay extra for it. For 7 days of stay, only two hours of free swimming are provided, further for an additional fee. Very inconvenient. food As if there was a lot of it, on the first day we ordered all the items on the menu and there was nowhere to put the plates on the table. But mostly it is pasta, porridge huge portions. Not very tasty, somehow prepared without love, just ordinary food from the canteen. For those who value silence, nature and proximity to 18 springs you can go. For those who want to swim in the pool and eat something more interesting than pasta with porridge I do not recommend it.
Recently, we rested in Santa Maria, the service, cleanliness, care we were simply impressed with the children!!! To be honest, I didn't even expect that we would be received so honestly, neatly, and caringly. recommend Rooms: Clean, tidy, tasteful Walkability: The forest is nearby, fresh air Food drinks: Very tasty, healthy food Noteworthy details: The children did not get out of the pool the weather was favorable
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