Chili's Grill Bar Skokie

Perfect experience every time I go. The staff is friendly and they always go over and beyond for customers

If zero stars would be an option that's what this place deserves. Waited over an hr to not even have our order taken. Per bartender (we sat at the bar) she was given 4 tables including us at the same time. Trying to be understanding we gave her time to at least bring us some waters. Instead she disappeared for about 15 minutes, probably even more, as we decided to walk out at that time. They had plenty of staff, just poorly organized, lack of training and the worst customer service. Plenty of managers in the facility all just walking around taking care of nothing. Do yourself a favor, DO NOT VISIT!!

Bring back the mango habanero chicken crispers : They we're the only thing i'd order from here

Came for a lunch break with my boyfriend, and honestly only the soup was good. Our server must of been new to the whole restaurant industry game, but she hardly came over to check on us and I don't know if there was even a manager on shift. The restaurant wasn't even packed maybe five tables the most and like few at the bar. We ordered some chicken and shrimp fajitas and Ribs with smoked sausage and corn on the stick with fries. My shrimp was burnt, the chicken was very plain; not to mention they brought out my sauces and sides for my fajitas like 15 minutes before our food was out. His ribs were okay, the fries were not good, the corn tasted like frozen cob; not to mention we had to wait an whole hour for our food and was just full off of the soup and chips. I server name was Unique, she was very nice; just poor service I know chilis isn't a fancy restaurant just helps if we get some welcome somewhat better service, I get better service at Outback then I do here. This was the most ridiculous experience and I was hoping for like our drinks taken off or something but she had us pay the full bill to just eat two bowls of soup and some greasy chips with two pops for an hour. Never again will be coming back.

My husband and I came ro restaurant at 3pm for a late lunch. Service was horrible and when we finally got our food, it was just ok. The portions have changed tremendously. I ordered the original chicken crisper and now they are so small and easily overcooked. We are definitely taking a break from going to chili's.