Jimmy John's - Skokie

Excellent sandwich (as always) as well as fast, friendly service and a clean restaurant.

1 hour and 50 min for delivery! No apologies, nothing. Would not recommend this location.

Ordered online at 11:56 am. I was unable to track my order using my app so I attempted to call the store. Called store over 20 times between 12:40 and 1:30. There were multiple pick ups and hang ups. Finally someone answered the phone, put me on hold for 5 minutes and returned to the phone. This was around 1:15, and they assured me that my order was out for delivery. He tried to contact the delivery driver, whom was not answering his phone. The man at the store said he would void my credit card order but I would still receive my food. I called again at 1:30 and he said he spoke to the driver and my delivery was next.My food finally came at 1:50, almost exactly two hours later. This is absolutely unprofessional and unacceptable. Definitely not “freaky fast.”

Almost 2 hours for delivery, then the driver doesn't deliver sandwich to right place. Second time this has happened.

Ordered online at 11:56 am. I was unable to track my order using my app so I attempted to call the store. Called store over 20 times between 12:40 and 1:30. There were multiple pick ups and hang ups. Finally someone answered the phone, put me on hold for 5 minutes and returned to the phone. This was around 1:15, and they assured me that my order was out for delivery. He tried to contact the delivery driver, whom was not answering his phone. The man at the store said he would void my credit card order but I would still receive my food. I called again at 1:30 and he said he spoke to the driver and my delivery was next. My food finally came at 1:50, almost exactly two hours later. This is absolutely unprofessional and unacceptable. Defiantly not freaky fast.