Mancora - Sleepy Hollow

Horrible customer service. There was 1 couple and 3-4 sitting at bar. She was chatting with them. She barely acknowledge my daughter and I and told us to pick a table. We sat and waited her to give us a menu, the place was empty so she had no reason to have us wait to at least give us a menu. She just stared at us, when she saw us getting up to leave, she went to grab the menus. But, it was too late, she had lost two customers due to her inconvenience. I’ve gotten take out and it’s ok. That’s why I gave them 3 starts for it. But to sit and done in there, worst restaurant experience ever! And I often try new places.

Rude and unprofessional. I will never eat here again. Food: 1 Service: 1 Atmosphere: 1

Excellent food and the extremely friendly and attentive girl, we will definitely return Food: 5 Service: 5 Atmosphere: 5

Horrible service. Have dined 1-2 times there and all of the those times orders were wrong and waitress is extremely careless. Instead of paying attention to clients she is usually on her phone or always socializing with regular clients at the bar section instead of paying attention to customers needs. Not only this but many times when making a call to order the waitress hangs up the phone during mid conversation. Horrible experience and terrible customer service.

Service: Dine in Meal type: Lunch Price per person: $10–20 Food: 4 Service: 4 Atmosphere: 4