Shane's Rib Shack - Snellville

The food was terrible, service was worse, and the staff was unprofessional. There were four of us and at 2 in the afternoon on a Saturday, there were only 3 other people in there. That should have been my sign to leave. We waited about 45 minutes to get our food. The food was sub-par.Food: 1/5

I placed a to go order, watched 10 other people walk in and out in front of me and I waited patiently for 40 minutes. I get home and the okra is burnt. The sweet potato fries are soggy (but that may be normal for to go). The people behind the counter acted as if my food was coming very soon and that I was being impatient when I asked politely after 30 minutes the status of my food. They did not answer me if my order was forgotten. Very disappointed with the service and the food quality especially considering how long I waited.I appreciate management offering to make up for it. I would be grateful to take them up on that.

Rib platter was good . I had Mac , beans , a half slab Texas toast . WHOLE MEAL WAS GOODFood: 5/5

Terrible!The food was disgusting, chcicken tenders were hard and small, so small that the palm of your hand is bigger than the tenders, I kid you not, I measured them.You can pay over 11 dollars for them and not even the order of 6 will be enough to fill you up.Also the salt shaker at my table had grease and grime all over it, very gross.Hardly anybody comes here to eat, and I see why. The staff are friendly, but the food is just not good.

If you want quick good bbq Shane has it. The fried okra was better than ever. I needed a quick fix for some folks that dropped by during my mealtime and I just made a bigger salad to go with my bbq it was right on. I wished I knew they were coming I'd pull out my grill and take the credit for the bbq. DELICIOUS ?Food: 5/5