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Feedback gevenI ordered a takeout of lamb madras and vegetable rice from this restaurant. I was surprised to find a large amount of broccoli and what appeared to be frozen mixed vegetables on the dish. I have never seen these ingredients in a madras before and was disappointed. I have lived in Balsall Common for many years and it has been a while since I last visited this restaurant. After this experience, I am not sure if I will be returning anytime soon.
The service was terrible, and even though we were a large group, we were often the only customers in the restaurant. We waited over 1.5 hours for our main courses to be served, one of which was cold and had to be sent back. The other dishes were only warm, not hot. The service was poor and unwelcoming. The food was mediocre; some of us enjoyed our meals, but my lamb was tough and had a lot of chewy bits. The dishes lacked spice, especially the naga curries. This experience was particularly disappointing when compared to previous reviews.
Horrible experience waited 1 and a half hours for our food and didn’t come our multiple people had the same experience wouldn’t recommend and I am definitely not doing there again
We have been frequenting Masala Club for several years and have always enjoyed the delicious food. However, we were disappointed by the unfriendly staff, who did not smile at all throughout the evening. Despite the lack of hospitality, we still enjoyed our meals. We encourage the staff to be more welcoming and show that they appreciate their customers.
2nd visit…. first dined in faultless 2nd time today foodcollected. Popodoms very stale ….speaks volumes about a restuarant 2 dishes Chicken Tilka Masala poor . Overloaded with thick slices of garlic Rice stodgy . King Prawn Massala smells too fishy ….won’t revisit eating in or out