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Feedback gevenWe recently ordered 4 subs from the Solomons location and just want to say how great our experience was. The 2 ladies working were busting their tails making multiple on-line orders and taking orders from customers waiting in the store. They were very friendly, quick and efficient and I just wanted to give them a kudos and let them know they are greatly appreciated!
It used to be my favorite sandwich shop, but not anymore. The quality has drastically declined since my first visit, and the prices have become extremely excessive. I can no longer recommend this place.
The restaurant prioritizes in-person orders over online ones, even when those online orders were placed 30 minutes earlier. The wait time is incredibly frustrating.
The location in Solomons, Maryland, really needs to retrain its staff. This is the second time I've placed an order and received the wrong items. The bread wasn’t toasted, the condiments were wrong, and the vegetables were not what I requested. I tried to give them the benefit of the doubt, but this is getting frustrating. Should I just start making my own sandwich when I visit? I didn’t want to drive all the way back to the restaurant to complain, especially since I was starving and gas prices are so high right now. Please, just pay attention and make the sandwiches correctly. It really isn't that hard.
Excellent service! The staff is very friendly, and everything is fresh, from the rolls to the vegetables. I find that Subways maintain a consistent quality across all locations, which is always impressive!