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Feedback gevenMet my mother in-law here today, she had already ordered and got her soup, I went to order mine and she came to the till looking for a cup for her tea, I offered to bring it back and ask the women serving me for a cup I believe her name was Christine F became very rude and almost shouting at me for asking tried to explain it was for my mother in- law and I would take it back she continued to be rude. I paid for my order and went and sat down to wait for my single bowl of soup. 20mins later still no soup another girl came out to give the table next to me their order having not waited long said to the girl I had been waiting 20 mins she went to look then brought my soup out, they had conveniently lost my order. All in I was 30 min from joining the queue, getting served and finally getting my 1 bowl of soup as it took 10 mins originally for her to serve 3 people 3 coffees and a cake each. Soup was nice but service was shocking and no way for a customer to be treated.
Sandwiches very expensive poor quality a bare sandwich on a plate £6.50 for a toasted sandwich poor quality bread hardly any cheese inside poor quality ham bread wasn’t crunchy was disgusting Greggs' 100% better won’t be eating there again
In shopping decided to have a cuppa n cake here rather than walking up in to down.good decision.lot cheaper than others in ayr and cake was really nice.cafe was nice and staff kept it clean,always out clearing and cleaning tables.was reasonably quiet at time so served really quick.maybe bit far from town centre,if in shopping worth a try as it is really good and reasonably priced..
I have been to this cafe many times as it’s handy. Yesterday I went with my son at lunchtime, there were a lot of people waiting to be served but only one lady available and she looked quite stressed. I ordered a tuna melt sandwich which came with a side salad, when the food arrived I saw that the side salad was simply just chopped cheap lettuce with a drizzle of dressing see photo) there was no tomato or cucumber, not very appetising, maybe they are trying to keep costs down as it never used to be like this. They could do with some extra staff as well to serve and clear tables.
Firstly, a great idea to have a cafe in TK Maxx (having moved from Edinburgh) as I can now spend all day shopping! I was shocked by how great this cafe is. Food was brilliant and, best of all, there's a selection of gluten-free cakes for afters. Staff were lovely and friendly and the cafe, itself, was nice, modern and bright. Fantastic .
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