Waba Grill - South Gate

I frequent this restaurant regularly, but today I tried the tortilla chicken soup and was disappointed. The soup was lukewarm, very thick, and not enjoyable at all. When I asked the manager if I could switch it for something else, he said no because I had already tasted it. So, that was $7 wasted. I understand the policy, but as a manager introducing a new product, it would be wise to listen to customer feedback.

I went in to get a salmon plate and three chicken bowels the salmon tasted rotten the smell was so bad I called to let them know that there product was bad not asking for a refund and the girl on the phone saying she cannot do nothing for me because am not there returning the plate I don?t want no credit back I called to inform you that your products taste like s... on top of that she wants to have an attitude over the phone horrible customer service and the place was filthy and the grills looked so dirty and there cutting board LAST TIME HERE Before catch salmonella.

I did a mobile order for this location. I let them know I came to pick up and the cashier just ignored me, I stood waiting for at least 10min, thinking maybe its not ready yet, but after another 5min of waiting I had enough and asked again for my food, she then apologized and gave me my food that was sitting on the side of her register. NEVER GOING BACK THERE AGAIN, and to top it off my order was wrong. NEVER AGAIN

I really enjoy ordering the tofu bowl here. However, the management should consider hiring more staff. The cooks and cashiers work diligently, but they often appear to be understaffed.

The restaurant has an unpleasant smell, and the service is really slow. I've been waiting for over 15 minutes for my order. When I asked about it, they informed me that they were out of white rice and that I'd have to wait another 10 minutes.