Frankie And Benny's

I really hate to give bad reviews.. but this was genuinely one of the worst meals I’ve ever eaten. The food was repulsive- the chicken came with some what ‘tomato pasta’ which more or less was chopped tomatoes in over cooked pasta. Everything about this meal was badly cooked, no flavour and CHEAP. Service was good, but sadly this didn’t do anything to help our terrible experience. He gave us a bit of money off to compensate for our meal (thankyou) but still £40 which I would describe as worse than any spoons I’ve ever had the sadness of eating in. We only ate here as Nando’s was fully booked, this explained the empty tables here.

We booked a table for 5 to take our 3 young grandchildren out for a treat after spending an hour in the local arcade. Food was very good.I had a full rack of Ribs which fell off the bone. Kids meals were very good. A drink, main, side and dessert for under £7 each. The main plus of the evening was the service from John. What a truly delightful man. He interacted well with the kids and spoke to them all about all sorts of things. He made them feel welcome and took time to make each one feel special. You don't get this sort of service normally. They were all blown away by his kindness. Frankie and Bennys should be so proud to have John as part of their team in Longwell Green. We will definitely go back again soon and the main reason will be the great service.

Attentive service with above expectations level of food. The calamari was excellent and the rack of ribs reasonable, however the bbq sauce could have been a little more flavoursome. Indeed the bbq sauce that comes with the sharing platter is much better. If you’re after a cheap meal, this is not the place, however. Bill for a family of 4 with 2 young kids was over £100.

More often than not, I'm bowled over by the excellent service of this F&B. Actually, I won't be able to lie and say the food was the best this time around it was generally pretty good but one of our choices didn't taste great however the service we get here is almost always some of the best service in the area. We were helped by a gentleman with glasses who couldn't do enough to help us, and the manager was also very kind today too. I was so delighted with this today and it made a bad day good. Thank you to F&B for making a bank holiday birthday meal a delight and thanks to your staff for their excellent service.

Not the same since before covid, standards have definitely dropped in both atmosphere and quality of food. Don’t bother ordering a cocktail don’t think they have much experience in making them.