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Feedback gevenWe went to Waterside for lunch and to buy shrubs for a raised bed. Upon entering, I realized I forgot my disabled badge in the car. I tried to get a staff member to let me out, but they were unhelpful and rude. I eventually had to leave through the entrance to put my badge in the car, facing more hostility from the staff. The restaurant experience was also disappointing. We ended up purchasing our shrubs elsewhere, as it seemed Waterside does not value their disabled customers. We will not be returning.
I was disappointed when I visited my favorite place today and was informed that dogs, even those carried in a dog bag, are not allowed on the premises of the garden center. Very upsetting.
After attending a funeral, a group of 12 of us went to this restaurant for coffee, cake, and some cooked food. The coffee and cakes were satisfactory. However, we were disappointed to find blood splattered on the three Pepsi bottles some of us ordered. When we brought it to the attention of the waitress, she did not apologize and only mentioned that the bottles had just been delivered. We received replacements, but one of them also had blood on it. We decided not to complain again. Later, our two paninis were served with a dark, long hair on one of the plates, on top of the chips. We spoke to a younger waitress who also did not apologize but said she would bring a new one. A fresh panini was quickly brought to us, and although we asked if the hair had been removed, the waitress claimed there was one waiting to come out. We had our doubts but still ate it as we couldn't be certain. We have no plans to return to this restaurant.
Sunday lunch was not good beef was chewy 2 tiny roast potatoes only get a Yorkshire with the beef not other meats staff were not happy smiley people. Waited too long for someone to take dessert order so gave up Would not return.
A really good garden centre with lots to see. Love the on site butcher with a great selection. Nice cafe with plenty of choice
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