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Feedback gevenBeautiful restaurant in a beautiful hotel with the loveliest staff. Huge thank you to Nick who was beyond professional. Gave us a couple of excellent mocktails on the house as we’d had a few minor waits (which we were totally unbothered about). He also put some fresh bread in the oven for us when we asked for bread. Couldn’t have asked for better service. Mushroom soup was excellent as was the fish (both cod and sole) Really enjoyable meal
We celebrated a birthday with friends at a restaurant where the lovely circular table balloons were provided by the hotel, which was a nice touch.
Food and venue extremely disappointing.. noisy bar and restaurant with staff who were unprepared.. Duck pancake starter awful! shredded duck was refried to within an inch of its life and really was just bits of nothing and hard.. Bruschetta bland and didn’t taste freshly made to order .. Fillet steak just ok but lukewarm.. lamb chops lukewarm and really no finesse to them ..had to send back as so cold .. The only thing that was hot were the chips .. ! So basically we ate separately as I waited for lamb chops to be recooked.. had to wait for coffees! The chaos in the bar should have pre warned us .. one barman who was in his first shift with no help ..some staff looked very slovenly! Surely there should be a standard with your dress code .. No staff masks being worn anywhere! Barman couldn’t make cocktails and didn’t know where anything was .. About ten people in queue for drinks. They constantly told us that they were unprepared as there was a wedding in another room .. we paid over £130 for this experience! We were given our bill before asking for it as the waitress said she was going off duty ! Why as guests were still eating ? What if I wanted another drink ? If there are staffing issues please do not pass this on to the customer.. cut your tables down and don’t take so many bookings .. your restaurant is far from fine dining for the prices you charge .. your bar area was so noisy and crowded with young guests shouting that it resembled a pub not a hotel lounge ! It really has to be the worst meal and service I have had in a long time .. I have emailed the hotel manager directly but as yet have not had any response .
Dined here on our last night staying at the Low Wood Bay Hotel. Service was efficient and attentive from start to finish. Enjoyed our meal and drinks thoroughly. I had the vegetable minestrone soup for starter and although it could have been hotter, it was so tasty! My boyfriend would also recommend the prawn cocktail starter. For main I had the coq au vin. The whole dish was really tasty and hot. Would also recommend the beef Wellington.
We decided to book this restaurant based on the excellent reviews, and we were not disappointed. It is located in a beautiful spa resort complex, and the ambiance was lovely, as were the staff. I ordered the Salmon Gravadlax and Beef Wellington, both of which were excellent. My dining companion had the Prawn and avocado starter and the Coq au vin main, which were also very well-prepared. We enjoyed a nice bottle of Malbec with our meal, though we were too full for dessert. Both of my choices had a supplement charge, but they were definitely worth it. Thank you for a delicious meal - it was worth the drive from Barrow where we were staying.