Welcome Break Abington

Shocking, don't know what they use but not a real cream anyway, disgusting! 3 hrs later still have this disgusting aftertaste. Last time I have ordered Americano with pouring cream, got a Late. They have no Idea how to make a coffee

Quite rundown I’m afraid. The breakfast choices were limited to something out of a WHSmith or a breakfast cafe which we chose. Two breakfast baps and two coffees was a hefty £17 but the food was good and the portions were good. Staff were nice. In this services, the ladies toilets smelled terrible! Not of recent deposits but of urine, like you’d smell in an alleyway. I doubt we’ll choose this as a resting point again.

WHSmith in Welcome Break AVOID!!.. I have never had worse customer service in my life! We are staying at the hotel and was sitting talking on the benches outside. One of the staff members came out from the back of WHSmith and very rudely and aggressively started swearing and shout at us (with kids under the age of 10). Stating she was going to call the f police on us if we don’t shut up. This is outrageous as we were not being loud and was sitting simply talking. I politely asked for the woman’s name because I wanted to make a complaint on the way she spoke to us all, in which she replied, “You’re not getting it, and I don’t give a s !” She then stormed back into the store slamming the back gate in my face. I went in through the entrance and again politely asked for her name and yet she was still being extremely rude and aggressive. I explained to the woman, if she had any issues with us she could of dealt with it in a polite manner, but she did not seem to care what I had to say. I have never been so disappointed and unsatisfied with a service. This woman should not be allowed to deal with the public with the horrendous attitude problem she has. I was sworn at. I was screamed at. My kids were screamed and sworn at. I didn’t receive her name but took a photo of the woman. Disgraceful.

Stopped here on the way back from England and had to leave straight away. The smell of the toilets hits you the second you walk in the door. I don’t know how anyone can sit in and eat here

Oh dear, if there is a living death, it exists at the Abington services. Drab, cold, uninviting. Leave your sole at the door if you really are desperate, otherwise, drive on to Tebay!