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Feedback gevenMy boyfriend and I ordered from here, the service was okay, but the food is a whole other situation. We ordered crab Rangoon, chicken fried rice, sweet and sour chicken and the mixed vegetables. Sadly, the sweet and sour chicken was the only thing edible out of everything we ordered. The chicken fried rice did not taste like chicken at all, we ended up throwing the entire thing away. The mixed vegetables were cooked in so much oil that you couldn’t even taste the vegetables. The crab Rangoon was okay, but the filling tasted old like they were made from the freezer or had been sitting in the freezer for a while. The sweet and sour chicken was okay. I love trying out new restaurants in the neighborhood, but we will not be going back to this one after our experience.
Food is normally always good. That's why we have been customers for many years. However we had a horrible experience with the lady behind the counter making faces and remarks because we didn't tip her. We literally paid over $50 for 3 meals and some crab rangoon. On top of that we picked our food up. It wasn't delivered. That face that the lady made and her remarks is ridiculous. The cooks made the food. You did what? Handed it to me! If I don't want to tip I don't have to. Makes me not want to go back.
This establishment deserves a negative rating if it were possible. Despite clear instructions about my dietary preferences and paying extra for specific substitutions, my order was incorrect. They served pork despite my request otherwise, and when I raised the issue, they simply scooped it out and replaced it. Moreover, the service was Terrible—being denied access to the bathroom and when I asked for napkins I was given just ONE single napkin for a full meal which was unacceptable. It's regrettable to see customers treated so poorly, ensuring I won't return to this place. Mind you my total for this meal for $20 and i tipped $5 before receiving my food. You would expect some quality service after tipping an establishment.
FAST Delivery on 3 apps, 2 soups, 4 entree’s….. Hot Temp verrrry tasty!!
My wife spent $50 in food, got orange chicken and sesame chicken . It was so hard, overcooked and stringy. I had to chew each piece for an hour and felt like gagging when trying to swallow. Chewing on a shoe yarn would be more enjoyable than this. Its like they drenched the old chicken that has been sitting there in new sauce just so they could hide how overcooked and dry it is. Haven 't got food from there in so long, and definitely will not be getting it anytime soon, if not ever again. My advice to San Fong, change how you make and or prepare your food if you wanna charge people the high prices that you charge for it. I 've had better chinese food from the frozen food aisle at Woodman 's. ....rice was good, I guess?
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